Iris - Women's Oversized Knit Turtleneck Sweater

We ship all orders using a secured and insured shipping method with renowned local carriers.

If your order gets stuck or lost in transit, we will resend the whole order for FREE.

Currently, we offer this premium fast shipping, take advantage while this offer is still available.

Shipping Costs

5.99 USD Shipping and FREE Shipping over $100

Shipping Range

Delivery Area: We currently ship within the USA.
Future Expansion: We are considering expanding our delivery areas.

Total Delivery Time: 5-13 business days

divided in:

Handling Time: 1-3 business days (Monday to Friday)
Transit Time: 4-10 business days (Monday to Friday)
Cut-off Time: Orders placed before 5pm ET will be processed the same day; those placed after will be processed the next business day.
No Shipping Days: Orders are not processed on weekends or public holidays.

Shipping Process

Courier Services: We use reliable local carriers for last mile transit such as USPS and FedEx.
Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
Lost Orders: If your order is lost, please reach out to us immediately for assistance.

For more information visit our Shipping policy page.

Within 30-Days of having received your order you can exchange or return it - no questions asked! For more information read our Return & Refund policy below.

Policy Overview

Return Period: 30 days from delivery date
Refund Processing Time: 10 business days from receipt
Return Shipping Costs: Covered by customer unless the item is defective, damaged or incorrect.
Restocking fee: We do not charge any restocking fee.

Order Cancellations

You may cancel your order within two hours of purchase by contacting our customer service team. If your order has already been shipped, please follow the steps in our Return Instructions below.

Return Conditions

We offer returns under the following conditions:

Return Window: Items can be returned within 30 days of delivery.
Item Condition: Items must be in their original, unused condition and in the original packaging.
Receipt or Proof of Purchase: Required for all returns.

For more information about returns and refunds, visit our refund policy page.